What is 2-1-1?

One number – thousands of services. 2-1-1 is an easy-to-remember number that connects people who want to give help or get help with a full range of health and human services in their community. In establishing 2-1-1, Maine joins a growing national movement to standardize the availability of information and referral for these services.

  • 2-1-1 includes a statewide-directory of over 8000 resources including agency services and support groups accessible through this website to anyone with Internet capability.
  • The 2-1-1 Call Center is accessible statewide and from cell phones and phone service provided by Internet carriers.
  • 2-1-1 provides emergency operations during times of natural and other disasters, including accurate and timely information for preparations, and longer term referral for follow-up services if required.
  • 2-1-1 provides valuable information for community planning and for future matching of resource development and unmet needs.